NEW PRINCES PTY LTD (ABN 66 639 094 198) trading as Princes Pool and Karaoke (“we”, “us”, or “our”) operates the Princes website (the “Site”) and venue. These Terms of Service (“Terms”) govern your use of the Site and any bookings, services, or interactions you have with our venue (“Services”).

By accessing our Site or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Site or Services.

1. Use of the Website
Lawful Use: You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Site by, any third party.

Accuracy of Information: While we strive to ensure that all information on the Site (including trading hours, services, and prices) is accurate and up to date, we do not guarantee that the Site is free from errors or omissions.

2. Bookings and Reservations
Confirmation: All bookings made through our Site, over the phone, or in person are subject to availability and are only confirmed once you receive confirmation from our staff.

Cancellations and Delays: We request that you notify us as soon as possible if you need to cancel or modify your booking. We reserve the right to cancel your reservation or release your room/table to other patrons if you arrive significantly late without prior notice.

Right of Refusal: We reserve the right to refuse a booking or deny entry to the venue at our sole discretion, in accordance with applicable laws.

3. Venue Policies and Code of Conduct
When visiting Princes Pool and Karaoke, you agree to abide by our venue rules:

Responsible Service of Alcohol (RSA): We operate under the strict guidelines of the Liquor Control Reform Act 1998 (Vic). We reserve the right to refuse service or entry to any patron who is intoxicated, behaving aggressively, or unable to provide valid proof of age (18+).

Minors: If you are under the age of 18, you must be accompanied by a responsible adult at all times when visiting our venue.

Property Damage: You are responsible for any damage caused to our property, equipment (including karaoke systems, microphones, and pool tables), or premises by you or members of your party. We reserve the right to charge you for the cost of repairs or replacements.

Prohibited Items: Illegal substances, outside food and beverages, and weapons are strictly prohibited on the premises.

4. Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of NEW PRINCES PTY LTD or our content suppliers and is protected by Australian and international copyright laws. You may not reproduce, distribute, or create derivative works from this content without our express written permission.

5. Limitation of Liability
Australian Consumer Law: Nothing in these Terms excludes, restricts, or modifies any rights or remedies you have under the Australian Consumer Law (ACL) that cannot be lawfully excluded.

General Disclaimer: Subject to your rights under the ACL, NEW PRINCES PTY LTD will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or our venue Services (including loss of personal property while at the venue).

6. Indemnity
You agree to indemnify and hold harmless NEW PRINCES PTY LTD, its directors, employees, and agents from any claims, liabilities, damages, costs, and expenses (including legal fees) arising from your breach of these Terms or your use of the Site and Services.

7. Third-Party Links
Our Site may contain links to third-party websites (such as social media platforms). These links are provided for your convenience only. We have no control over the content or privacy practices of those external sites and accept no responsibility for them.

8. Changes to these Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting to the Site. Your continued use of the Site or Services following any changes constitutes your acceptance of the revised Terms.

9. Governing Law
These Terms are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Victoria.

10. Contact Us
If you have any questions about these Terms of Service, please contact us at:

Address: 1032 Dandenong Road Service Road, Carnegie Victoria 3163, Australia

Phone: 03 9191 8888 or 0488 998 200

Email: info@princes.com.au

WeChat: Princes-98